Privacy Policy

Last updated: January 2025

1. Introduction

At TortugAds, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our affiliate tracking platform.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Name, email address, company name, and password when you register
  • Billing Information: Payment details processed through secure third-party providers
  • Campaign Data: Tracking data, conversion information, and analytics you generate
  • Communications: Messages and support requests you send to us

We also automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, unique identifiers)
  • Usage data (features used, performance metrics)

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, and we will comply within 30 days unless legally required to retain it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@tortugads.com